Bombura, Casaruth, Plaidy Lane, East Looe, Cornwall, PL13 1LF  Tel: 01503 264401

Terms & Conditions

Nicola Puckey acting as a sole trader (is thereafter referred to as Bombura).

Bombura reserves the right at any time to accept or decline your order, or limit the order quantity for any reason.

In the event of there being a problem with your order we will promptly make contact with you.

If you make the decision not to proceed with your order please contact us straight away.

Once the order has been despatched you will be liable for any delivery charge due. Under these circumstances please return your order to us immediately and a refund for the full price of goods purchased will be given. Stock permitting, all orders are usually despatched within 48 hours, and are aimed to arrive with UK customers within five working days. European and Worldwide orders can take at least 2 - 3 weeks.

If a situation arises where circumstances are beyond our control Bombura will not be held responsible.

In the event that an item is temporarily out of stock, we will notify you of the delay and despatch it as soon as it arrives or alternatively cancel your order if instructed.


BOMBURA and the droplet logo are both trade marks of Bombura.

Delivery Terms & Conditions

UK Order

i item = £3.90

2 Items = £6.50

3 Items = £9.00

European Orders

1 item = £10.00
2 items = £18.00
3+ items = £26.00

Worldwide Orders

1 item = £17.00
2 items = £32.00
3+ items = £40.00

All overseas deliveries are subject to local import duties and taxes, and may be affected by Customs and Excise delays. Please note that Bombura cannot be liable for any local import duties and taxes imposed.


Acceptance of order:
Placing an order through the website is notification that you agree with our terms and conditions. These terms and conditions will be updated as the need arises, please keep yourself familiar with these changes.
We have made every effort to display all our products as accurately as possible. However as colours and images vary depending on your own monitor and browser we cannot guarantee that products will be exactly as seen on your monitor. Most products are described in our size guide as accurately as possible.

Price
All prices are quoted in £ Sterling and are exclusive of postage and packaging unless otherwise stated.

The total price of the transaction will be provided for you before you complete your purchase.  In the event of a pricing error Bombura reserves the right not to supply this item.

Payment
Bombura will only take payment from a customer once the validity of the order has been checked with confirmation that the product is in stock and is ready to dispatch.

If the product is not currently in stock, Bombura will notify the customer and either inform the customer when the product will be in stock, offer an alternative product or cancel the order.

Acceptance
The Customer shall inspect the goods within a reasonable time after their receipt. (This does not however affect the customer's statutory rights).

Returns Policy

We want you to be delighted with your purchase but if you are not you can return any item within 30 days of receipt provided that the products are returned complete, in perfect condition, unused, unwashed and with its original packaging.

Our returns policy does not affect your legal right to cancel (see below) or your legal rights in relation to faulty or misdescribed products.

We will be happy to make a refund which will go onto the card which was used when you made your purchase. We are not able to refund any postage charges.

Please return to: Bombura, Casaruth, Plaidy Lane, East Looe, Cornwall, PL13 1LF, United Kingdom

Your legal right to cancel

For most products bought online you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail below.

If for whatever reason you are unhappy with the order you have received from Bombura please let us know within 30 days of receipt of your goods.

It is not a problem if you decide to cancel your order but orders are dispatched as a rule within 2 working days. If the products have already been dispatched to you or you have already received them, you must return them to us without delay and in any event not later than 14 days from the day on which you communicate your cancellation of your order to us. You will have to bear the direct cost of returning the products to us.

If you are exercising your right to change your mind and cancel the contract, you will receive a full refund of the price you paid for the products to the credit or debit card or other payment method that you used to pay. We will process the refund without delay and in any event not later than (a) 14 days after the day we receive back from you any products supplied. It is our policy to  withhold the refund until we have received the products back or you have supplied evidence of having returned the products to us (whichever is the earliest).

Damaged/faulty/incorrect goods
Please check your goods on delivery. If items do arrive damaged/faulty please let us know within 7 days and arrange to post them back to us via recorded delivery. The same procedures apply on the rare occasion the goods are incorrect.