Bombura, Casaruth, Plaidy Lane, East Looe, Cornwall, PL13 1LF  Tel: 07967 814161

Terms & Conditions

Nicola Puckey acting as a sole trader (is thereafter referred to as Bombura).

Bombura reserves the right at any time to accept or decline your order, or limit the order quantity for any reason.

In the event of there being a problem with your order we will promptly make contact with you.

If you make the decision not to proceed with your order please contact us straight away.

Once the order has been despatched you will be liable for any delivery charge due. Under these circumstances please return your order to us immediately and a refund for the full price of goods purchased will be given. Stock permitting, all orders are usually despatched within 48 hours, and are aimed to arrive with UK customers within five working days. European and Worldwide orders can take at least 2 - 3 weeks.

If a situation arises where circumstances are beyond our control Bombura will not be held responsible.

In the event that an item is temporarily out of stock, we will notify you of the delay and despatch it as soon as it arrives or alternatively cancel your order if instructed.


BOMBURA and the droplet logo are both trade marks of Bombura.

UK
Delivery charges are £3.70 for 1 product / £5.80 for 2+ products.

Europe
Delivery charges are £10.70 for 1 product / £15.70 for 3+ products.

Worldwide

£14.70 for 1 product / £20.70 for 2 -3 products / £28.70 for 4+ products

All overseas deliveries are subject to local import duties and taxes, and may be affected by Customs and Excise delays. Please note that Bombura cannot be liable for any local import duties and taxes imposed.

Acceptance of order:
Placing an order through the website is notification that you agree with our terms and conditions. These terms and conditions will be updated as the need arises, please keep yourself familiar with these changes.
We have made every effort to display all our products as accurately as possible. However as colours and images vary depending on your own monitor and browser we cannot guarantee that products will be exactly as seen on your monitor. Most products are described in our size guide as accurately as possible.

Price
All prices are quoted in £ Sterling and are exclusive of postage and packaging unless otherwise stated.

The total price of the transaction will be provided for you before you complete your purchase.  In the event of a pricing error Bombura reserves the right not to supply this item.

Payment
Bombura will only take payment from a customer once the validity of the order has been checked with confirmation that the product is in stock and is ready to dispatch.

If the product is not currently in stock, Bombura will notify the customer and either inform the customer when the product will be in stock, offer an alternative product or cancel the order.

Acceptance
The Customer shall inspect the goods within a reasonable time after their receipt. (This does not however affect the customer's statutory rights).

Returns Policy
We offer a 14-Day Money Back Guarantee.
If any item is not what you required then just notify us by email/post (stating reason for return) within 14 days of receipt.
We will then issue you with either a refund or allow you to exchange the item. When refunding the customer refunds will be made to the original credit card on which the goods were paid.
Items must be returned in a resaleable condition otherwise no refund can be given. Refund postage will not be reimbursed unless the goods are faulty. An estimate cost of the refund postage will be made by Bombura when notified that the goods are being returned.

Please return to: Bombura, Casaruth, Plaidy Lane, East Looe, Cornwall, PL13 1LF, United Kingdom

Damaged/faulty/incorrect goods
Please check your goods on delivery. If items do arrive damaged/faulty please let us know within 7 days and arrange to post them back to us via recorded delivery. The same procedures apply on the rare occasion the goods are incorrect.